The Challenge 

The existing billing infrastructure in retail stores is an overlooked and unsustainable practice. With 90% of paper bills produced ending up in the trash or forgotten, that too within 10 seconds of being printed, it’s outrageous to think about the resources consumed for production of a bill. However, bills are still used on a daily basis - majorly for customer checkout, and marginally as proof for returns and warranty. Moreover, customer purchases are vital data for the stores which is analyzed digitally through POS software, while the bills provided to customers requires a lot of effort from the customer's side to extract valuable insights for themselves.

The Solution

The solution would be to introduce a sustainable digital billing mobile app framework wherein, a digital bill is generated automatically within the customer's mobile app, upon payment for a given purchase. This digital bill can then be scanned at the checkout to verify the legitimacy of purchase. Furthermore, data analytics tools as part of the app would be able to generate interactive and comprehensive insights for customer expenditure and buying behavior.

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